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What Makes a High Performance Workplace?

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The concept of a ‘high performance workplace’ as a way to achieve significantly increased business or organisational performance is not a new one. Recent thinking and new practical approaches have however shown that this approach is feasible and realistic for organisations across all industry sectors, making the strategic development of a high performance workplace a relevant and contemporary development approach for organisations of all sizes. 

Four Fundamentals of a High Performance Workplace

Before taking steps to develop this approach, organisations need to understand that the component parts of this approach are a structured combination of straightforward, tried and tested processes and approaches, which senior managers and leaders can discuss, implement and review in collaboration with their teams.

There are many elements that make up a high performing workplace, but all can be grouped into four fundamental features:

1. Highly Skilled People

Skilled people with access to continual learning and development opportunities and leading edge knowledge content will workat the forefront of their specific professional areas and drive their organisation forward.

2. Engaged Leadership

Organisations whose leaders are open and engaged with their teams and trained in current leadership approaches and techniques will actively seek positive change, increasing productivity and improving performance.

3. Embrace Innovation and Technology

Organisations which seek out and embrace new developments will use these as the drivers for individual learning, organisational product, service, process and future forecasted strategic direction.

4. Structured Processes

Structured processes support teams on an on-going basis and allow them to identify new business opportunities, learning and development opportunities and increased performance opportunities.

CPD for High Performing Workplaces

Continuing Professional Development (CPD) is a structured ongoing organisational development process which directly underpins the development or implementation of all of the key features of a high performance workplace. Implementing a structured CPD process provides practical access to an ongoing source of new leading edge knowledge.

Whether your aim is to develop the specialist professionals in your organisation, or your leadership teams, injecting new high end thinking and knowledge into your organisation clearly increases innovation and new product or service development for any organisation.

Chris McLinden, Head of Continuing Professional and Executive Education, University of Liverpool

For information on CPD programmes from the University of Liverpool, visit our website.

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